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Yahoo Reviews Berkshire Motors, quality auto repair shop in Sandy Hook CT Yelp Reviews Berkshire Motors, quality auto repair shop in Sandy Hook CT Google Reviews Berkshire Motors, quality auto repair shop in Sandy Hook CT

"I cannot say enough good things about Berkshire Motors! They are so incredibly thorough and helpful. They always walk me through exactly what is going on with my vehicle and are very up front and honest about charges, zero hidden expenses. They really go above and beyond for their customers. To give an example, on one occasion I dropped my car off for an issue with the electric in my hybrid vehicle, Berkshire took several days to search for the issue (keeping me informed along the way!).

When they were not able to locate the issue, they contacted the local dealership themselves, and determined the issue was something covered under a recent recall. Rather than telling me they could not help, they drove my car to the dealership for the necessary repairs, and picked it back up! This is not out of the ordinary for Berkshire, they really work hard to keep customers happy and informed. I will NEVER take my care anywhere else!"

— Google Review

"Berkshire Motors has always been our go-to place for the routine maintenance of our cars...helpful, informative and responsive, we even bought a spiffy used car from them!"
— Yelp Review

"This shop knows their stuff! They communicate well, and thier mechanics are awesome. They fixed everything correctly the first time. I live in Sandy Hook, and its good to know we have a great repair shop close to home. Honest and fair prices."
— Yelp Review


"This past Friday, my wife and I were on our way to Philadelphia for a funeral. Two days earlier I had had an oil changed. The shop that did the oil change had done a poor job of securing an under car protective shield. At highway speed the under car shield dropped potentially causing a real problem. Luckily we got off the "best" exit on 84 and discovered Berkshire Motors. They removed the shield, replaced a bad oil drain plug casket as well as a striped drain plug and we were on the road again in 30 minutes. They treated us like family. I live in West Hartford and wish that Jim would consider opening a shop here. Steve"
— Yelp Review


"These guys are true professionals and did a fantastic job servicing my Range Rover! Jim and his team were thorough with their diagnostics and were an absolute pleasure to deal with, in addition to fixing the issues right the first time. Highly recommend to anyone!!"
— Yelp Review


"I have used Berkshire exclusively on all of my vehicles for the eight years I have lived in New England. These folks are friendly, consistent, considerate of time and budget, and have never once failed to properly diagnose and repair or service my cars. It is hard to find a group that you can trust these days with major or minor repairs. These guys are like family."
— Google Review


"Our family has been having our cars serviced at Berkshire Motors for over 5 years now and have always been pleased with the customer service we have received. If we ever had any concerns after our service, they always brought us back in at a time that was convenient for us to look into our concerns. Berkshire motors was recommended to us by several neighbors and we continue to refer others to go see Jim and his staff."
— Yelp Review


"Jim and the staff's customer service far exceeded any expectations I could have ever imagined! They went above and beyond. They were extremely reasonable and provided very efficient service, even going as far as picking up my vehicle and dropping it back off to me at work. As a business owner in town I like to keep my business local. Berkshire Motors definitely did NOT disappoint and makes be proud to keep business local!"
— Yelp Review


"Jim and the staff at Berkshire Motors have been taking car of our cars for 10 years. The work is solid and the communication is wonderful. It is nice to have someone we trust who is located so close to home."
— Yelp Review


"We were on our way home to Waterbury from New York as I noticed a problem with my brakes. So I got off the highway and was directed to this auto repair. It was 5pm and they were busy but they looked at it, looked for the part and Jim, the owner stayed late to replace the part and repair the brakes which would have been very dangerous to drive. They were very courteous, knowledge, friendly and provided outstanding service. They have a very nice waiting room and gave us coffee and cookies. The price was very reasonable and we were able to leave and go home safe and sound. I will definitely go back and recommend this place to everyone. Thanks to Jim for staying late and doing a great job on our brakes repair."
— Google Review


"Thanks to Jim and everyone at Berkshire Motors! Blown out tire and an hour away from home. Was lucky to find them right off of 84. They took care of me and had the tire I needed to get me back on the road. Excellent workmanship and customer service! They were a Godsend!"
— Ramzi K.


"Jim and his team were terrific. I was referred to him by a friend in the auto industry, as my Mercedes was now out of warranty, and Mercedes of Danbury's prices for service are ridiculous. Jim was courteous, honest, patient, and explained everything to me, and I saved almost 50% over what the Dealer had estimated, along with work that was unnecessary. *****While I was closing out my order, another customer came in , quite upset, that his Mercedes Dealer not only gave him an estimate that Donald Trump would balk at, but they also gave him false information, again, trying to do unnecessary work, as Jim and his team determined. I am so grateful to my friend for recommending Jim, and look forward to having he and his team care for all of my automotive needs!"
— Cheryl P.


"I've been getting my Jeep and Yukon serviced at Berkshire for about a year. I use them for regular maintenance as well as custom modifications. Always a good price, complete answers, and fast service. Most importantly, the quality has been extraordinary. Every time I get some work done, the shop has a constant flow of people and their problems... but the service here remains consistently professional and the staff focused on each customer. Don't know how they do it."
— Google Review


"My '94 Dodge 2500 that needed the injection pump rebuilt was in and back out in just a few days, and runs better than it ever has since I've owned the truck."
— J.B.


"Great car care center They saved me thousands. The Toyota dealership diagnosed a leaking head gasket and would have charged me a minimum of 4,000! I took it here and found it was a leaking water pump. They fixed it for much less than $1,000. The dealership also wanted close to 1,000 to replace my rear struts and BMLLC did it for much less."
—Linda B.


"Nothing more valuable than a trusted mechanic. The rear brakes on my 1999 Honda Accord have been squeaking. They had never been replaced so I fully expected to hear I needed new pads and perhaps new drums. To my pleasant surprise, Jim from Berkshire called to let me know the brakes were fine, they simply needed some cleaning and adjusting. He also noted the car was due for an oil change and offered to do it at a discount given the car was already on the lift."
—Yelp Review


"Thank you to the staff at Berkshire for their attention and customer service. This summer I hit a deer and have a new front end. I had it repaired at the dealership. Little by little some problems are cropping up and Berkshire had resolved them. Thank you for coming to my home to start my car. It was the best!"
—Yelp Review