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I am new to Newtown and felt very welcomed by the employees at Berkshire Motors. They helped me get new tires, service my car, and even went above and beyond by fixing some cosmetic things on my car that I had wanted to do for ages. I really felt taken care of and will definitely be returning with my other car needs.

— Yelp User Review

Friendly and HONEST service. They really have fantastic customer service and were extremely helpful trying to save us money. Highly recommend this place.

— Yelp User Review

Three great experiences in the past 6 months. First, transmission replaced in 3 days from unscheduled drop off, so make that 2 days. More recently quick turn around on service at a fair price. Got 4 new tires put on my car at a price comparable to the large chain. They also do the work required and will notify you of work that is needed in the near future.

— Yelp User Review

Jim and Herb were wonderful from the moment I called! My car overheated about .2 miles from their shop, I called and they asked me some questions and determined it was safe for me to drive the .2 miles to get to them! From that moment on they took great care of me and my car! They were so honest about what was worth spending money on and what wasn't and they even did some diagnostics free of charge! so many mechanics would have taken advantage of me not being from the area, but not Berkshire Motors! I am considering driving the 40+ minutes to always have them do everything for my car because it is so rare to find mechanics so trustworthy! Thanks Berkshire Motors!!

— Yelp User Review

These guys are true professionals and did a fantastic job servicing my Range Rover! Jim and his team were thorough with their diagnostics and were an absolute pleasure to deal with, in addition to fixing the issues right the first time. Highly recommend to anyone!!

— Yelp User Review

Jim and the staff at Berkshire Motors have been taking car of our cars for 10 years. The work is solid and the communication is wonderful. It is nice to have someone we trust who is located so close to home.

— Yelp User Review

Jim, Rick and Herb are the most competent and trustworthy auto repair folks that I have ever used. Their estimates are spot on, and their work is impeccable. We have all of our vehicles serviced there, and I wouldn't even think of going anywhere else.

— Yelp User Review

I've been bringing my cars to Berkshire for years and wish I would have switched sooner. Jim, Herb, Rick and team are great, easy to work with, fair prices and they stand by their work. Nice to see that there are still places you can trust to consistently do the right thing.

— Yelp User Review

I've been getting my Jeep and Yukon serviced at Berkshire for about a year. I use them for regular maintenance as well as custom modifications. Always a good price, complete answers, and fast service. Most importantly, the quality has been extraordinary. Every time I get some work done, the shop has a constant flow of people and their problems... but the service here remains consistently professional and the staff focused on each customer. Don't know how they do it.

— Yelp User Review

Our family has been having our cars serviced at Berkshire Motors for over 5 years now and have always been pleased with the customer service we have received. If we ever had any concerns after our service, they always brought us back in at a time that was convenient for us to look into our concerns. Berkshire motors was recommended to us by several neighbors and we continue to refer others to go see Jim and his staff.

— Yelp User Review

Nothing more valuable than a trusted mechanic. The rear brakes on my 1999 Honda Accord have been squeaking. They had never been replaced so I fully expected to hear I needed new pads and perhaps new drums. To my pleasant surprise, Jim from Berkshire called to let me know the brakes were fine, they simply needed some cleaning and adjusting. He also noted the car was due for an oil change and offered to do it at a discount given the car was already on the lift.

— Yelp User Review

Thank you to the staff at Berkshire for their attention and customer service. This summer I hit a deer and have a new front end. I had it repaired at the dealership. Little by little some problems are cropping up and Berkshire had resolved them. Thank you for coming to my home to start my car. It was the best!

— Yelp User Review

I have been going to Berkshire Auto for over 8 years. From day 1 I was impressed with the staff there. The mechanics are well worth their pay. They work on my H2 with total professionalism and explain every thing they are doing. As I have mentioned in the past. The head mechanic has been repairing vehicles with his father and learning, then went to school. I would challenge anyone to find a mechanic with the time and knowledge that he has.

So in short, I guarantee that you will come in needing a repair and leaving with a little more.

Once again I guarantee after you go once you will continue.

— Yelp User Review

Great outfit. Professional, trustworthy, friendly and on-time. Real convenient location and drop-box available. They don't oversell - they tell you what you need and what you will need, so you can plan and budget accordingly.

— Yelp User Review

Great service and friendly workers. Quick turn around to fix car unexpectedly! Great COVID precautions.

— Yelp User Review

We feel that Rick, Herb and Jim are honest people. Anytime we bring our vehicles to them, they are fixed in a timely manner and we know that they are fixed correctly.

They are also pleasant, nice people.

In the past, as a woman,I have had mechanics talk down to me.

The guys at Berkshire never do.

— Yelp User Review

Best auto repair shop in the area...they find the problem, fix it once and it stays fixed.

— Yelp User Review

Have been truly satisfied with the service I have gotten from them. From the moment you walk in the door, friendly faces greet you, the service is tops and prices fair. Cannot ask for a better place or reliable place to take your car from young adult to Senior you feel like there is no better place to take your car.

— Yelp User Review

Berkshire Motors is, hands down, the best place to bring your car or truck! They are honest, do excellent work, offer sound advise and are awesome people! You will not find another shop that can compare!

— Yelp User Review

Berkshire Motors is simply the best car repair service around! Honest, professional, fair prices and awesome mechanics! Jim and his staff go out of their way to accommodate!

— Yelp User Review

With so many closures , I asked a friend for a referral when my car's front end started to 'whump!whump!whump!'.

I called Jim at Berkshire and he told me to bring it right in. Turned out to b a ball joint. I dropped the car off at 12:45 and had it back by 5:00.

Excellent service, very friendly and I highly recommend them. I'll be back.

Thanx Jim.

— Yelp User Review

Jim and his team are the best! I've been taking all my cars for service at Berkshire for the past 20 years. Honest and thorough. Willing to explain what they they need to do in a way that I can understand. Most importantly, I trust them and highly recommend them!

— Yelp User Review

My family has used Berkshire Motors for the last 17 years and highly recommend them. I find that the quality of the work is excellent and they are happy to prioritize items that need attention so I can take care of them efficiently.

— Yelp User Review

I've been using Berkshire Motors for small and major mechanical work for over 10 years. They are the most accommodating and friendly auto repair shop I've used and I'm 66 so there have been a lot. Most recently my son had a accident with both significant front end and body damage. Berkshire fit me into their schedule within two days and not only repaired the mechanical damage they also took care off the body work as well. The work was done quickly and the finished job was perfect. One stop shopping at it's best. I highly recommend Berkshire for your mechanical and body work needs.

— Yelp User Review

I really trust the mechanics and the staff is great. Honest repairs, fair prices, excellent communication of services before work gets started, and all work done on time. They even offered to drop me off back home. I've been going there for years and will never go anywhere else.

— Yelp User Review

Great, honest place to do business with. So glad that I found them. I wouldn't take my cars anyplace else!

— Yelp User Review

Jim and the team provide excellent service and support! I have been using them for years!

— Yelp User Review

When I worked nearby, Berkshire Motors was the place I would use for repairs and maintenance. Prices were fair, and service was good. I don't remember having to wait more than expected for the repairs to be accomplished. They were always upfront about the timeline for repairs, and that was really appreciated because it was a hectic time for me to coordinate drop-offs or pickups if they were required.

— Yelp User Review

I find Jim and his staff to be friendly, knowledgeable, and honest. Work needed or performed is explained, and a detailed bill is provided. When I leave my vehicle here, I am confident that the required work is performed competently and as promised.

Previous review was 2017. Now it's 2019 and I'm still delighted with Berkshire and it's crew. They are always there to help, and I trust them totally. (And I know a few things about how cars work also). I have an older car with 240,000 miles on it, and they keep me going!

— Yelp User Review

Ford explorer broke down on our way home to Pennsylvania, and found this place. Immediately helped us and explained to us clearly what happened and how they could help. Had the car fixed in less than 2 hours with friendly services and people. Even sent us on with some extra coolant, car could not have overheated in a better area.

— Yelp User Review

I can't say enough nice things about this business. These guys are honest and attentive to your needs. They take care of my cars in a timely fashion and are super helpful. Did I mention that they're honest? I recommend them highly!

— Yelp User Review

I have used Berkshire Motors for the past 20 years and wouldn't take my vehicles anywhere else. They are very knowledgeable and provide excellent customer service. A perfect example is last winter my battery died, was able to jump start it and as I drove into their parking lot it died a second death. Despite it being 30 degrees and shop had no heat the techs were still working-that's dedication to customers. Highly recommend.

— Yelp User Review

I have been going to Berkshire Motors since 2013. I wish I had gone there sooner. Jim the owner does business from his heart not his pocket. Rick (aka the car whisper) knowledge of cars and what makes them tick is outstanding. Highly recommend them especially for woman. They are very honest and trustworthy! My son recently bought a used car from them and they have been absolutely wonderful in making sure the used cars they sell are reasonable and safe especially for the young teens and young adults since they are right across from the high school. Close to home and I love supporting a local business.

— Yelp User Review

Their work is always spot on and they complete the work when they say it will be done. I have several cars I bring to them and never have a problem. They are always dependable.

— Yelp User Review

The staff at Berkshire is always respectful and kind. Jim and his crew get us in and out, always with a smile. Prices are more than fair and it they do a great job. We have always had great experiences there and would highly recommend them to anyone!

— Yelp User Review

Jim and his staff are great to us. I was able to get my vechicle serviced and returned to me the same day. It doesn't get better than that!!

Jimmy Ruggiero

— Yelp User Review

I've been relying on Berkshire Motors for over 10 years. Never have they failed to totally satisfy my needs. Always quick to respond. Knowledgeable about virtually any make or model of vehicle and have gone out of their way to fix/repair at the lowest cost as well as recommending future issues I may be facing, without trying to squeeze an extra dollar when it's not immediately necessary. Highly recommend them and have done so many times.

— Yelp User Review

Berkshire Motors has always been our go-to place for the routine maintenance of our cars...helpful, informative and responsive, we even bought a spiffy used car from them!

— Yelp User Review

Great people great service and they stand behind there work,we have been going there since they opened

— Yelp User Review

This shop knows their stuff! They communicate well, and thier mechanics are awesome. They fixed everything correctly the first time. I live in Sandy Hook, and its good to know we have a great repair shop close to home. Honest and fair prices.

— Yelp User Review

This past Friday, my wife and I were on our way to Philadelphia for a funeral. Two days earlier I had had an oil changed. The shop that did the oil change had done a poor job of securing an under car protective shield. At highway speed the under car shield dropped potentially causing a real problem. Luckily we got off the "best" exit on 84 and discovered Berkshire Motors. They removed the shield, replaced a bad oil drain plug casket as well as a striped drain plug and we were on the road again in 30 minutes.

They treated us like family. I live in West Hartford and wish that Jim would consider opening a shop here.

Steve

— Yelp User Review

Jim and the staff's customer service far exceeded any expectations I could have ever imagined! They went above and beyond. They were extremely reasonable and provided very efficient service, even going as far as picking up my vehicle and dropping it back off to me at work. As a business owner in town I like to keep my business local. Berkshire Motors definitely did NOT disappoint and makes be proud to keep business local!

— Yelp User Review

I have been bringing my cars to Berkshire Motors for years for oil changes, brake replacements, tires and repairs. They do a great job keeping my vehicles on the road and in working order. Their staff has been straight forward, easy to work with and good people.

Berkshire Motors gets high marks as reliable service business that cares about their customers.

— Yelp User Review

Berkshire is the best. Any time I need something done, they squeeze me in and handle it very promptly. They are courteous and competitively priced but most importantly, trustworthy.

— Yelp User Review

Great car care center

They saved me thousands. The Toyota dealership diagnosed a leaking head gasket and would have charged me a minimum of 4,000! I took it here and found it was a leaking water pump. They fixed it for much less than $1,000.

The dealership also wanted close to 1,000 to replace my rear struts and BMLLC did it for much less.

— Yelp User Review

Exceptional! Berkshire has taken care of our family cars for several years now, and it is always a pleasant experience. They are friendly, courteous and competent. It is great to be able to use and reccomend an outstanding local business.

— Yelp User Review

I have used Berkshire Motors for years and have never had a bad experience. Just the opposite, I've stopped by when I've had a minor issue and they have fixed it for free! When was the last time you had that happen? When they found something was going to take longer than expected, they gave me a ride home. My mother-in-law was getting ripped off at the service station she was using, now she drives to Sandy Hook, couldn't be happier!

The truth is you don't stay in business as long as they have, by doing bad work!

Mitzi D.

PS I think the person who posted the other review must work for/or know someone at the other service station.

— Yelp User Review

Reliable service and fantastic customer service

— Facebook User Review

Great Company 5 Stars never had an issue in 12 years of doing business with them they stand behind there work.

— Facebook User Review

I like their service, honest and up front, just tell me like it is.

— Facebook User Review

Thank you for being honest

— Facebook User Review

Excellent experience. The staff is great. They're very straightforward and honest. Their reputation precedes them. This was my first experience with Berkshire to have work (brakes) done. I was prepared to sit in the shop because I had no other way to go home and get back, but the owner, Jim, brought me home and picked me up when the work was done. I highly recommend Berkshire Motors!

— Facebook User Review

Jim and his guys are always helpful and friendly. I've stopped in multiple times for a flat change or with just a question and Jim is always willing to take a min to help. Happy to support the local guy!

— Facebook User Review

What great guys… Just pulled in they plug the hole in my tire & fill up the others, then sent me on my way no charge! Awesome service. Thank you!!

— Facebook User Review

Amazing service! I popped a tire on the way into work and they helped me out, swapped my spare, and then ordered me a new part. Great guys!

— Facebook User Review

Brought my 2000 Honda Accord in for brakes and tires. Very nice staff, knowledgeable and accommodating. Car serviced promptly at a reasonable price. Thank you Berkshire Motors. Happy we found a garage nearby!

— Facebook User Review

I have been going here for well over 10 years now.The entire staff is amazing.Keep up the good work!

— Google User Review

Always an easy and satisfying experience at Berkshire Motors. The communication is great and they are competent Mechanics.

— Google User Review

My car died in the highschool right across the street so I called the number. This was during the power outage so the call routed to the owner. He told me to bring my car in and they would squeeze me in. Which they did. I did wait for a bit but they didn't have to fix my car at all. Fixed my battery issue and had an oil change. Prices were about average for what they did I think but they got me back on the road the same day. Would go back.

— Google User Review

Incredibly accommodating and reasonably priced. Highly recommend them!

— Google User Review

Jim was WONDERFUL!!! Got me in last minute and fixed my brakes. Will definitely be back for other car services. They are friendly and efficient!

— Google User Review

Jim was welcoming and straight forward. I liked the 10 point inspection with the oil change. Steve

— Google User Review

Just a great place for your vehicles. Been a customer for over 20 years and no complaints.

— Google User Review

Herb and Jim at Berkshire Motors we’re very honest and helpful in diagnosing some issues with my car. The repairs were performed timely and at the agreed upon price with no surprises. They’re an excellent shop for anyone in the area looking for honest service.

— Google User Review

Great service,Always trying to please,Fair prices.Quick service ,Nice to do business with.

— Google User Review

Friendly, caring staff. I have always been happy with the work they have done for me.

— Google User Review

They were so friendly and attentive. They made me feel like finding and getting rid of mice in my car (ew) was just as important as needing a new engine. I will be going back there again!

— Google User Review

This was a terrific first experience with Berkshire Motors. The work done was timely and highly professional. The staff was friendly and courteous. The provided a ride home after drop off and picked me up to retrieve my vehicle. I plan to continue using their services and would recommend them to others.

— Google User Review

Always there for their customers. Friendly environment and quality work

— Google User Review

Excellent service at a competitive price. Highly recommended

— Google User Review

Everyone working here has a welcoming attitude. Their prices and work are great keeping in mind that they are very professional. I recommend them!

— Google User Review

Berkshire Motors is a lovely local garage where you are treated as a person and not a number. They care for your vehicle as if it were their own. I highly recommend Berkshire Motors as they always go the extra mile for customer satisfaction. For example last winter my battery died. Was able to get it to Berkshire Motors and despite it was 30 degrees and they had no heat the techs continued to work and got me back on the road-that is demonstrative of their customer service

— Google User Review

I love these guys. They are always helpful and quick and knowledgeable. Every time I go, I drive away happy.

— Google User Review

Just moved to Sandy Hook, found my new mechanic. Great service, went in for new tires and an oil change. They provide local shuttle service as well. Friendly and honest service. Highly recommended!

— Google User Review

I have just recently started going to Berkshire Motors but have been very satisfied with each of my visits for work on my car. They diagnose the issues very well and complete their work in the stated time and at a fair price. They are always very professional and courteous.

— Google User Review

We use Berkshire motors for all our service and repairs. They are friendly, efficient and fairly priced. We highly recommend them for all your car needs. It's like being taken care of by family members.

— Google User Review

I cannot say enough good things about Berkshire Motors! They are so incredibly thorough and helpful. They always walk me through exactly what is going on with my vehicle and are very up front and honest about charges, zero hidden expenses. They really go above and beyond for their customers. To give an example, on one occasion I dropped my car off for an issue with the electric in my hybrid vehicle, Berkshire took several days to search for the issue (keeping me informed along the way!). When they were not able to locate the issue, they contacted the local dealership themselves, and determined the issue was something covered under a recent recall. Rather than telling me they could not help, they drove my car to the dealership for the necessary repairs, and picked it back up! This is not out of the ordinary for Berkshire, they really work hard to keep customers happy and informed. I will NEVER take my care anywhere else!

— Google User Review

Berkshire Motors always goes out of their way to help when my car is on the blink! They even take my car in with no appointment when I have an emergency (tire going flat from a puncture). I can always rely on them to go above and beyond. Jim and his men always make me feel right at home and greet me by name, too! I highly recommend this business.

— Google User Review

I always have a great experience at Berkshire Motors. Jim and Joe are both great. They always greet you with a smile and do what they say they are going to do. They are honest and fair. I have always been satisfied with the job they've done. They go above and beyond. Jim even gives me a ride to work! I would highly recommend Berkshire Motors.

— Google User Review

Jim and Herb were wonderful from the moment I called! My car overheated about .2 miles from their shop, I called and they asked me some questions and determined it was safe for me to drive the .2 miles to get to them! From that moment on they took great care of me and my car! They were so honest about what was worth spending money on and what wasn't and they even did some diagnostics free of charge! so many mechanics would have taken advantage of me not being from the area, but not Berkshire Motors! I am considering driving the 40+ minutes to always have them do everything for my car because it is so rare to find mechanics so trustworthy and honest! Thanks Berkshire Motors!!

— Google User Review

Jim and the team always take good care of me (and I fully trust them.) They have gone out of their way to help my truck's problems in the most reasonable way possible. Great service, trust-worthy!

— Google User Review

Fast and reasonably priced service.

They are especially good with Subaru.. which is handy because I own three!!

— Google User Review

Amazing experience. I bought a car from the in October 2021, it is now February (almost March) 2022 and the car hasn’t had any issues. Furthermore they had a great deal and even fixed dings and scratches!

They will be the mechanic for my car as long as I have it!

— Google User Review

My daughters car broke down near Berkshire Motors so, living a distance away we had the car towed to Berkshire. The techs there were helpful understanding and were able to figure out what the car needed at a reasonable price.

— Google User Review

First time customer and couldn’t be happier with the experience! Honest and friendly. Did not try to up sell anything, in fact, explained why I didn’t yet need to do some maintenance I asked about because the car didn’t need it yet. Diagnosed the squeaking sound I was concerned about and put my mind at ease. They are my new go to garage 😊

— Google User Review

Best place to go for auto repair!

— Google User Review

I highly recommend Berkshire Motors for anything your car needs. They are very professional and always helpful. They are accurate on the timing of any job they do for you and they update you along the way. I no longer go to the dealer for repairs as they can handle everything at Berkshire! Jim and his staff are great to deal with. I also like the courtesy follow up that they include to be sure you are satisfied with your recent service.

— Yelp User Review

They were so kind! They saw me that day and helped me fix my wiper blades! They didn’t even charge me when he found it was just a bolt!

Great people!

— Google User Review

I've been going to this shop for several years. Finally at 65yrs of age I can't believe I actually found a truly honest mechanic! Very knowledgeable and professional too. My needs have always been met and never any problems also always in a polite manor. I highly recommend Berkshire Motors....

— Google User Review